Psychosocial Factors

One of the key drivers for a claimant returning to work is the personal desire or drive on part of the individual to re-engage with employment.

“the duration of a claim has no correlation with the healing time of the human body”

There are many issues that can complicate return to work, most of which are not medical!

• Are you grappling with feelings of depression and anxiety?
• Do you like your job?
• How do you get on with your boss?
• Is there a complex family situation?
• Do you want to go back to work?
• Is this a re-occurrence of a previous injury or condition?
• Where do you see yourself in 6 months’ time?

The Claim Lab has developed a range of Questionnaires to assess these factors that help gain a more wholistic view of an individual that can be used in the analytics process.

These additional sources of data can be used to provide a predictive model with greater depth and insight in several key areas:

• Information from external sources such as physicians, prescriptions, and specialist return to work data can be useful.
• The inclusion of case notes can add great depth to the overall picture, as what case managers cannot fit into the standard fields on a claim system generally will go into the notes fields.
• Questionnaires are very powerful and are very specific to certain situations and have proved highly effective in gaining a deeper understanding of underlying issues.

The Claim Lab  – Email us at  info@claimlab.org